Location
This urban hotel is located about half a mile from the tourist heart of Merida. A nearby river is a major natural feature of the area. Guests can reach the nearest shops in about 2 miles.
Facilities
82 rooms, including 3 junior suites, suites, apartments, studios, single rooms and 78 double rooms, are located on 3 stories and can be reached by elevator. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available around the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the parking lot (for a fee). Further services and facilities include a babysitting service, a childcare service, a car rental service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business center with fax machine and projector is available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be reserved. The hotel has non-smoking rooms.
Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. A terrace with outdoor lounge chairs and umbrellas is available. With golf available, active guests can exercise to their heart's content. Sports and recreation facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and a solarium. Activity coordinators organize an entertainment program for adults and children.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include a bed and breakfast package, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
