Location
This business hotel is situated in a lively area, right by the sea, right in Playa del Carmen. From here it is very easy for beach vacationers to embark on an exploratory tour and get to know the area better. A number of options for nightlife and entertainment are within 5 to 10 minutes' walk. The nearest airport is Cancun (CUN), located approximately 30 miles away.
Facilities
Guests have a choice of 513 suites located in two 3-story buildings with elevators. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a coat check, baggage storage service, safe, currency exchange service and ATM. Wireless internet access allows guests to stay connected while on vacation. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the parking lot. Further services and facilities include a 24-hour security service, a car rental service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle rental service. Bicycle storage is also available. The business center is on hand for guests' business requirements and provides a fax machine.
Rooms
Air conditioning, adjustable central heating and a fan ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Cleaning on departure is among the services offered. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms, 507 non-smoking rooms and smoking rooms.
Sports/Entertainment
Plenty of active relaxation awaits guests in the pool area's 2 outdoor pools. Even in bad weather, a swim in the indoor pool is always an option. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features outdoor lounge chairs and umbrellas, is time well spent. The resort offers an extensive outdoor sports program, including cycling/mountain biking, tennis, beach volleyball, volleyball and basketball. With windsurfing, snorkeling, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, squash, yoga, callisthenics, aerobics and handball. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium. Recreational facilities include an entertainment program, live music and a dance club.
Meals
Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include full board and all-inclusive. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available. The chefs prepare delicious specialties during the show cooking.
Payment
The resort accepts the following credit cards: American Express, VISA and MasterCard.