Location
This beach hotel is located approximately 2 miles from the center of Playa del Carmen. There are a number of shops nearby. Cancun (CUN) Airport is located about 35 miles away.
Facilities
The resort has 414 junior suites and 20 suites, which are located on 2 stories and are reachable by elevator. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and ATM ensure a comfortable stay. Wireless internet access allows guests to stay connected while on vacation. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Parking spaces are available to guests traveling by car (no extra charge). Other services include a 24-hour security service, a car rental service, room service, a laundry service and a hairdresser.
Rooms
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. There is a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) in the rooms. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be reserved. The resort has 434 non-smoking rooms.
Sports/Entertainment
Plenty of active recreation awaits guests in the pool area's 2 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Umbrellas and comfortable outdoor lounge chairs are available on the sun terrace. Those who wish to stay active while on vacation can enjoy tennis and beach volleyball. For a fee, cycling/mountain biking is also available. With snorkeling or, for a fee, windsurfing, jet skiing, banana boat rides, catamaraning, kayaking and diving available, fans of water sports have plenty of options to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and callisthenics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-aging treatments. Guests of all ages have the opportunity to enjoy a fun entertainment program.
Meals
The complex includes 6 restaurants and a bar. All-inclusive can be booked. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favorite dishes from the à la carte options (for dinner). Special meals, including vegetarian dishes, are also available. The resort also offers snacks. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
