Location
This urban hotel is located right in the heart of Bilbao. The region is perfect for enjoying the great outdoors all year long. Guests can reach an alpine ski area within about 100 miles, and it is 10 miles to the beach. It is about 5 miles to Bilbao (BIO) Airport.
Facilities
2 junior suites, suites, 9 single rooms and 56 double rooms are located on 9 stories and can be reached by elevator. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available around the clock. Amenities include a coat check, baggage storage service, safe and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on vacation. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops, including a souvenir shop. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the parking lot. Further services and facilities include a 24-hour security service, a car rental service, medical assistance, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle rental service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business center with fax machine and projector is available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi are provided as well. A shower and a bathtub are included the bathrooms. A hairdryer, a vanity mirror and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be reserved. The hotel has family rooms, non-smoking rooms and smoking rooms.
Sports/Entertainment
Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa and a sauna.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Full board can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
