Location
This 4-star urban hotel is situated off the beaten path approximately half a mile from the center of Pistoia.
Facilities
6 junior suites, 3 apartments and 64 double rooms are located on 2 stories and can be reached by 2 elevators. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available around the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The urban hotel has a range of facilities for guests with disabilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the parking lot. Further services and facilities include a babysitting service, a childcare service, a car rental service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle rental service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business center with fax machine and projector is available.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Urban hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. Outdoor lounge chairs and umbrellas on the terrace invite guests to relax and unwind. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active urban hotel, including cycling/mountain biking, tennis, horseback riding, a gym, aerobics and massage treatments.
Meals
Dining facilities include a dining room, a breakfast room and a bar. A number of specialties await guests in the air-conditioned, non-smoking restaurant. Catering options include a bed and breakfast package, half board and full board. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte). Diet meals and children's meals can be prepared on request. Urban hotel also offers special catering options.
Payment
The urban hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
