This contemporary hotel comprises 455 guest rooms and suites and provides an array of facilities and impeccable service to both business and leisure travellers. Fully air-conditioned, the establishment welcomes its guests into a lobby with 24-hour reception and check-out service. On-site facilities include lift access, a restaurant, conference facilities, WLAN Internet access and room and laundry services. Guests arriving by car can leave their vehicles in the nearby car park.The hotel features an indoor swimming pool.Central Grill provides à la carte cuisine and all-day dining. It also serves a full American breakfast each morning, as well as Chinese and Japanese items. All of the cuisine takes advantage of Qingdao's fresh local produce. The evening à la carte is international and contemporary in style, and is fresh and healthy in its preparation.

The 29 m² superior rooms are well-appointed and elegantly furnished to accommodate business and leisure travellers. The rooms are all en suite with a shower/bath, and also come with a double bed, a direct dial telephone, satellite/cable TV, Internet access, a safe and tea and coffee making facilities. The rooms have been fitted with air conditioning and central heating. Smoking and non-smoking rooms are available upon request and subject to availability.

The hotel have a choice of many dining options such as brakfast, lunch & dinner buffet, sumptuous Cantonese & Szechuan specialities and other local cuisines.

It is a modern achitecture of 24 storeys, with annex building and the hotel logo right above the entrance.

The lobby is spacious, modestly decorated and well-lit. Coffee House, Lobby Lounge, Etoile Pastry Corner, airline offices, souvenir shop and boutiques are located on the lobby floor.