Location
This first-class beach hotel warmly welcomes guests in Bal Harbour/Miami Beach.
Facilities
Units include 645 rooms located in a 16-story main building and a 12-story auxiliary building. English- and French-speaking staff at the reception are happy to assist guests at the reception desk around the clock. Check-in and check-out are available 24 hours a day. Amenities include a coat check, baggage storage service, safe, currency exchange service and ATM. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and an elevator. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the parking lot (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car rental service, room service, a laundry service and a hairdresser. A bicycle rental service provides all the necessary equipment for exploring the surrounding area. A business center with fax machine and projector is available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.
Sports/Entertainment
The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features outdoor lounge chairs and umbrellas, is time well spent. Those who wish to stay active while on vacation can enjoy cycling/mountain biking and tennis. For a fee, golf is also available. Water sports available at the resort include jet skiing, sailing, catamaraning and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment program.
Meals
Various dining options are available, including a café and a bar. A number of specialties await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.
Payment
The complex accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
