Location
This hotel welcomes guests in Astana.
Facilities
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and ATM ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. An elevator and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the parking lot (no extra charge). Further services include a 24-hour security service, a babysitting service, a car rental service, a transfer service, 24-hour room service, a wake-up call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle rental service to explore the surrounding area. Complimentary newspapers are available. The business center is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning and central heating. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set, a trouser press and a tumble dryer. A telephone, a TV, a plug adapter, an alarm clock and WiFi are provided as well. A turndown service offers guests additional comfort. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable outdoor lounge chairs are available on the terrace. For those who wish to stay active while on vacation, the hotel offers cycling/mountain biking. Sports and recreation facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Entertainment options and recreational facilities include an entertainment program and live music.
Meals
Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
