Location
This exclusive hotel with all the comforts of the luxury class is located convenient and central in Zermatt.
Facilities
The hotel was built in 1878. 26 suites, 31 single rooms and 33 double rooms are located on 5 stories and can be reached by an elevator. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk around the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, safe, currency exchange service and ATM are available. Wireless internet access allows guests to stay connected while on vacation. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A fireplace creates a cozy atmosphere. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the parking lot. Other services include a babysitting service, a childcare service, a car rental service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle rental service to explore the surrounding area. Complimentary newspapers are available. A business center with fax machine and projector is available. 7 conference rooms are available for lectures, presentations and meetings.
Rooms
Rooms feature a kitchen and a bathroom. Central heating ensures comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi are provided as well. A turndown service offers guests additional comfort. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Bathrooms with wheelchair access can also be reserved. The hotel has non-smoking rooms.
Sports/Entertainment
The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Comfortable outdoor lounge chairs are available on the terrace. The hot tub in the pool area promises pure relaxation. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, tennis and beach volleyball. For a fee, guests can also enjoy golf. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, squash and aerobics. A range of wellness facilities, such as a spa, a sauna, a steam bath, a hammam and a beauty salon, are offered at the hotel. For a fee, guests can also take advantage of massage treatments and a solarium.
Meals
Various dining options are available, including 2 restaurants, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.
