Location
Located in Veracruz, this 5-star urban hotel is ideal for parents with children.
Facilities
The hotel has 3 junior suites, 4 suites, 23 single rooms and 91 double rooms, which are located on 5 stories and are reachable by elevator. Multilingual staff at the reception are happy to assist guests at the reception desk around the clock. Check-in and check-out are available 24 hours a day. Services such as a coat check, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on vacation. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the parking lot. Further services and facilities include a car rental service, medical assistance, a transfer service, room service, a wake-up call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle rental service. Bicycle storage is also available. Complimentary newspapers are available. The business center is on hand for guests' business requirements and provides a fax machine.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the pool from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Outdoor lounge chairs and umbrellas are available on the terrace, where guests can enjoy a quick break or relax for hours. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and massage treatments. Additional recreational activities include an entertainment program, a kids' club and live music.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include a bed and breakfast package, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can order à la carte. Set menus are available at dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
