Location
Situated on a main road, this beach hotel is ideal for business travelers as well as families. It is located not far from the center of Acapulco. The resort is located just steps from nightlife and shopping. It is about 10 miles to Acapulco (ACA) Airport.
Facilities
The resort has 573 rooms, which are located on 23 stories and are reachable by 5 elevators. The reception desk is open around the clock. Amenities include a baggage storage service, safe, currency exchange service and ATM. Wireless internet access allows guests to stay connected while on vacation. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the parking lot. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car rental service, medical assistance, a transfer service, room service (for a fee), a wake-up call service, a laundry service, a hairdresser and a hotel shuttle bus. The business center is on hand for guests' business requirements and provides a fax machine.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as a standard feature in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable vacation. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be reserved. Family rooms are available for parents with children.
Sports/Entertainment
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A terrace with outdoor lounge chairs and umbrellas is available. A variety of activities such as cycling/mountain biking, tennis, beach volleyball and fishing or, for a fee, golf, are offered at the resort. A number of sports are available, including water sports such as windsurfing, banana boat rides and snorkeling. For a fee, guests can also enjoy water skiing, jet skiing and diving. The resort's location is particularly ideal for skiers. Yoga and aerobics or, for a fee, a gym, are among the sports and recreation options available. There is a wellness area with a spa, a beauty salon and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. The resort offers plenty of activities and entertainment options, including an entertainment program, a kids' club and live music.
Meals
Various dining options are available, including a non-smoking restaurant, a café and a bar. Catering options include a bed and breakfast package, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Staff are also happy to provide children's meals. The resort offers a selection of alcoholic and non-alcoholic beverages.
Payment
The resort accepts the following credit cards: American Express, VISA and MasterCard.