In addition to multilingual staff and tour/ticket assistance, Mystic Hotel features a garden and 24-hour room service. Guest parking is complimentary. The staff can arrange concierge services, tour assistance, translation services, and currency exchange. Additional amenities include a safe deposit box at the front desk and air conditioning in public areas. The front desk is open 24 hours a day.

The 13 air-conditioned guestrooms at Mystic Hotel include minibars and hair dryers. Televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones. Rooms have wireless Internet access. All units at this 3-star hotel have kitchens.